Call Handling specialists Call Answering Agentphone - Call Centre Services

Why choose AgentPhone to handle your inbound calls?

Marketing calls

Do you get frustrated having to answer unsolicited telephone calls offering all types of service, or asking you to help with a survey? Do you find that these calls always come when you have a tricky or complicated task underway? We can screen all those calls allowing you to get on undisturbed doing your job efficiently. When you are one of our clients, you do not pay for those “marketing calls” it’s part of our service.

Driving you nuts?

How do you cope with calls when you are driving? When we take your calls, you tell us how you want to be contacted, for example if you are driving, we can send you an automatically opening text, advising of any call and even grading its importance, so you know whether to stop or not. We may even protect your driving licence or save your life.

No more Engaged tones

We can answer 10 incoming calls simultaneously, on your single number. This means no more busy tones for your callers and therefore less missed opportunities.

Improve Perception

Small businesses often make use of our service to help to boost your perceived status, whether it be clients or competitors. Your business can become multi-branch overnight and you can have a virtual switchboard, secretary or P.A. in an instant. Naturally, as our service is totally professional, you will not lose the “personal touch” appreciated by so many people.


Our operators are not forced to answer large volumes of calls, which ensures that each and every call is treated with care and professionalism. The absence of targets or bonuses leads to intelligent and responsive action for every call.


Who Uses our services?

We have a wide range of clients dealing in many different market sectors.

  • Internet Developers
  • Holiday Companies
  • Automotive Part Suppliers
  • Credit Checking Agencies
  • Property Letting Portals
  • Surveyors
  • Accountants
  • Solicitors

We also specialise in Legal and Medical areas

Wide Range of Services

Our range of services is constantly expanding as we respond to new client needs. Technological advances also brings about additional services to make business more efficient.

Our range of services includes:

  • Call Answering using your company name
  • Call Forwarding
  • Telephone Message taking and forwarding
  • Virtual PA tasks
  • Fullfillment
  • Telemarketing
  • Secret Caller
  • Voicemail
  • Call Queueing
  • Data Entry
  • Credit Control
  • Invoice Production

As many of our services are individually tailored to each client's needs, you may find that your specific need isn't addressed here. If your requirement has anything to do with telephony services, please contact us to discuss the opportunities.

AgentPhone Ltd - Telephone Call Handling Specialists

Tel: 0800 358 8353 - Fax: 0844 414 4049 - Email


Virtual Reception Services, Telephone Answering, Call Forwarding, Virtual Switchboard, Advertising on Hold, Fulfillment services, Call Answering, Freephone Numbers, 08 numbers, 03 numbers, Telephone Call Routing, Telephone Order processing